Myreach didn’t handle pdf full of images

I have a bunch of pdf files, which are not true pdf but pdfs with images. It seems Myreach didn’t handle them. That’s why I cannot search the text inside those files not could I chat with those docs.

Hi @Coolday,

Thanks for your feedback.

The reason why you can’t search the text inside the PDFs is because the AI was unable to extract the content of the PDF. This could be due to one of many reasons and isn’t necessarily associated with the PDF’s image-based composition. We’ve tried with multiple image-based PDFs and the search and chat works well. If you would like to send us the PDF by email to we can look into it in greater detail to see why the content extraction failed.

Hope this helps!