Hello, when using the chat in the Knowledge Base tab everything works fine, but If I’m using the Assistant I constantly get “I’m sorry, but I don’t have enough information to answer.” - No matter whether I’m selecting one or multiple workspaces as context.
Hi Arthur,
Thanks for your message.
The difference you’re experiencing between the chat in the Knowledge Base tab and the Assistant is due to how the information is processed in each context.
In any case, we will look into this to enhance the functionality and improve the way the rewrite works in the Assistant.
Feel free to share any further insights or questions you might have, feedback is always helpful for us!
Best,
Sofia
Hi @Vinamis,
The Assistant in your myReach account answers questions about all the information that you have saved in your Knowledge Base – essentially all of your files, websites, notes, etc.
To get answers about myReach, it’s best to check out the handbook. There you can find all the information about myReach, the different features, functionalities, etc.
To answer your question, “How to export myReach data?”:
Go to Profile > Account > Export myReach Data (at the bottom of the page)
Let me know if you have any further questions, happy to help.
Best,
Sofia